DOING IT RIGHT THE FIRST TIME FOR 35 YEARS | CALL US TODAY 775.827.5666

FAQ’s

Installation and Post-Service Care:

What do I need to do to prepare for your arrival if you are providing services on my property?

  1. Notify Tenants/Residents 48 Hours in Advance: Notifications must be sent or posted a minimum of 48 hours in advance of the scheduled work. This ensures you will be able to use a tow service to move vehicles to other locations on property should any vehicles fail to vacate the area by the scheduled start time and avoid any remobilization fees. We can provides notice templates and phase maps to clearly communicate affected areas.
  2. Turn Off Irrigation 24 Hours in Advance: All irrigation that has a possibility of running off or spraying the pavement to be coated must be turned off 24 hours in advance of the work to ensure the pavement will be dry.
  3. Clear the Area: Ensure the surface is free from all vehicles, equipment, and debris. This includes removing any piles of stones or dirt and excess vegetation from the pavement.

I just had new pavement installed, now what?

After Your New Pavement Installation: A Customer’s Guide

Once your new asphalt pavement is laid, it requires a cooling period before it can safely bear traffic. Typically, this cooling takes about 4-5 hours, but environmental factors can influence this time.

For the first 6-12 months, your pavement will retain some flexibility. During this period, heavy objects like trailer jack stands or the small, solid tires of a forklift can leave permanent marks. To prevent this, use boards or plywood to distribute the weight and vary the paths used by forklifts.

The edges of your pavement are particularly vulnerable. Support them with soil to prevent cracking. Also, be mindful of automotive fluids; they can weaken the asphalt by breaking down the bonds that hold the aggregate together, leading to softening or unraveling of the area.

To protect and prolong the life of your asphalt, apply an Asphalt Emulsion Sealcoat like Pitch Black® within the first year and every 2-5 years thereafter. Sealcoating not only creates a skid-resistant surface but also seals out elements like air and water that can accelerate pavement degradation.

Remember, the longevity of your pavement is tied to regular maintenance and protection from the elements. By following these guidelines, you can ensure a durable and lasting surface for years to come.

I just had my property sealcoated, now what?

Avoid Heavy Traffic: Keep vehicle traffic and small or hard wheeled carts off the sealcoat for at least 24 hours to allow it to cure. The sealcoat cures 98% in the first 24 hours and is acceptable to be opened to normal vehicle traffic after this initial cure period. Generally, opening pavements by the following morning is sufficient.

Cure Time: It takes about 30 days for the sealcoat to cure to 100%. During this cure period, scuffing and tracking may occur, which will normally disappear within a day. As the temperature increases, more scuffing and tracking are likely.

Be Mindful of Conditions: Scuffing and tracking on newly applied or still wet sealcoat may occur. The contractor is not responsible for repair of scuff marks or tracking on the pavement or other surfaces during the coating’s initial 24 hour cure period.

I just had sealcoating done and there marks on the surface from vehicle traffic. What needs to be done?

It’s completely normal to see marks on the surface after sealcoating, known as tracking. This occurs during the curing process, which can take a few days and is influenced by the daily heat. Rest assured, these marks are temporary and typically fade by the following morning.

While adjustments are made to minimize tracking based on the weather and climate, it’s not entirely preventable. The sealcoat needs to maintain a degree of elasticity to move with the asphalt beneath it, preventing cracks and peeling.

My sealcoating projects was completed yesterday, but my entrance is still blocked off. When can I expect it to be opened?

Your pavement can be opened by the morning following the sealcoating or paving service. We make every attempt to get your property open as soon as possible, but it is possible we are running behind. Feel free to move the cones to the side. We’ll be by to pick them up and apologize for any inconvenience.

Maintenance and Repair:

My cracks are sinking. Do I need to refill them?

Some normal depression may occur as cracks open up in colder temperatures. Sinking cracks indicate that the initial repair material has settled or compressed, and additional filler may be needed to maintain an even surface and prevent further damage. The main priority is keeping water out of the base layer. If the installed crackfill material has cracked, then they should be filled to maintain the seal. Regular monitoring and maintenance can help ensure the longevity of your pavement.

My asphalt has very large cracks in it. What can I do?

If your asphalt pavement has developed large cracks, it’s essential to address them as soon as possible to prevent further deterioration. Mastic repair services offer a durable solution by using a flexible mastic material that adheres well to the existing asphalt, providing a strong, long-lasting repair. This method is particularly effective for larger cracks and areas where traditional fillers may not suffice. By opting for mastic repair, you can ensure that the integrity of your pavement is maintained, preventing the cracks from expanding and leading to more significant issues. For extensive damage, removing the affected area and replacing it with new asphalt may still be necessary, but mastic repair can be an excellent first line of defense against pavement problems.

I have a trip hazard in the asphalt. What can be done?

Trip hazards should be corrected immediately to ensure safety. Depending on the severity, this may involve leveling the area with asphalt or mastic, or in some cases, replacing the a section of pavement or concrete.

My asphalt coating is peeling.

Asphalt coating can come off for different reasons, such as faulty products, unsuitable products for your local weather, incorrect application, weather conditions during and right after installation, or irrigation water spray and puddles within the first 24 hour hardening period. This kind of failure can be hard to fix when it affects a large area, since new coatings will only stick well to the surface they are applied to. It is important to use a good product and contractor to prevent these types of failures.

I have a pothole. What do I do?

Potholes should be repaired as soon as possible to prevent them from enlarging and causing more damage. They can typically be filled with a cold patch material in adverse weather conditions. These types of repairs are temporary in nature and should be permanently repaired with hot mix asphalt as soon as possible or when the weather allows.

How often should I schedule maintenance for my asphalt pavement?

Regular maintenance is crucial for extending the life of your pavement. It is recommended to inspect your pavement bi-annually and perform preventative maintenance such as sealcoating every 2-5 years. However, the exact frequency depends on the volume and type of traffic, the climate in your area, and the condition of the underlying base and soil.

What should I do if I notice standing water on my pavement?

Standing water can be indicative of drainage issues or depressions in the pavement. It’s important to address these issues promptly to prevent water damage and potential safety hazards. You may need to adjust the pavement’s slope, install proper drainage systems, or patch areas where water accumulates.

How can I remove oil stains from my asphalt pavement?

For oil stains, it’s best to act quickly. Use an absorbent material like cat litter to soak up fresh spills. For existing stains, a degreaser or detergent can be applied, followed by scrubbing with a stiff brush and rinsing with water. For stubborn stains, professional cleaning products or services may be required. In the case of deeply saturated oil spots, Seamless Asphalt Repairs heat the asphalt so the oil may be removed and new asphalt can be installed.

Services and Procedures:

I need concrete work done as well. Can you help?

Yes, we offer a range of concrete services including installation and repair of concrete ramps, curbs, gutters, and flatwork to complement our asphalt services.

Do you have a notice template for notifying residents of scheduled service?

Yes, we can provide a template for notifying residents of upcoming service. This notice will include details such as the date, time, and nature of the work, as well as any necessary instructions or precautions for residents.

I need to tow a vehicle to remove it from the area you are servicing. What’s the best way to handle this?

The best approach is to provide advance notice to vehicle owners a minimum of 48 hours in advance (or the timing required by your local governing body), clearly marking the area, and setting a deadline for vehicle removal. If towing becomes necessary, it should be done in accordance with local laws and regulations, and by a licensed towing service. Towing off-site can prove to be problematic in a number of ways, so we recommend moving vehicles to another location onsite that isn’t impacted by the work to be done.

General Information and Environmental Concerns:

What makes Pitch Black Asphalt Emulsion Sealcoat an environmentally safe choice for sealcoating projects?

  • Pitch Black® is a non-toxic, non-flammable sealcoat and an eco-friendly alternative to coal tar. It does not contain solvents or petroleum distillates like kerosene, gasoline, or diesel.
  • It is free of carcinogens and does not contain any PAHs (polycyclic aromatic hydrocarbons), making it safe for workers and end-users of the pavement.
  • Pitch Black® can be applied to any asphalt surface, including parking lots, playgrounds, shopping centers, and airports, and is noted for being environmentally beneficial.
  • The product is also non-toxic and non-carcinogenic, which makes it an ideal option for everyday sealcoating needs.

What are the advantages of Asphalt over Concrete?

  • Cost-Effective: Asphalt generally costs less than concrete for initial installation. It’s a more budget-friendly option for both small and large-scale projects.
  • Re-layering Capability: Unlike concrete, asphalt can be re-layered, which allows for easier and more cost-effective repairs and maintenance.
  • Durability and Aesthetics: Asphalt provides a durable and beautiful solution for paving roads, driveways, and parking lots. It can withstand heavy traffic and maintain its appearance over time.
  • Noise Reduction: Asphalt surfaces are quieter compared to concrete, making them a preferred choice in residential areas and places where noise reduction is desirable.
  • Resistance to Frost Heaves: Asphalt is less prone to damage from freeze-thaw cycles, reducing the risk of frost heaves that can cause cracking and other issues.
  • Ease of Snow Removal: The dark color of asphalt absorbs heat from the sun, which helps in melting snow and ice more quickly, making snow removal easier.
  • Flexibility: Asphalt’s flexibility allows it to adapt to underlying surface movements, which helps prevent cracking
  • Speed of Installation: Asphalt paving can be completed quickly and is ready for use sooner than concrete, minimizing disruption.
  • Recyclability: Asphalt is 100% recyclable, which makes it an environmentally friendly option. Old asphalt can be milled and reused in new pavement projects.
  • Seamless Repairs: When repairs are needed, asphalt can be seamlessly patched and blended into the existing surface, which is not as easily achieved with concrete.
  • Improved Safety: The smooth finish of asphalt improves vehicle traction and reduces the risk of accidents.
  • Energy Efficiency: The production of asphalt requires less energy compared to concrete, which can contribute to lower carbon emissions.

Can asphalt pavement be recycled?

Yes, asphalt is one of the most recycled materials. Old asphalt can be milled and reused in new pavement, reducing the need for new materials and minimizing environmental impact. The recycling process involves grinding the existing asphalt into small bits, which are then graded and re-compacted as part of the new pavement base.

What are the environmental benefits of choosing asphalt?

Asphalt provides several environmental benefits, including lower production temperatures compared to other materials, which reduces energy consumption and emissions. It is also 100% recyclable, which conserves natural resources and reduces landfill waste. Moreover, asphalt pavements can be designed to manage stormwater, improve water quality, and even reduce noise pollution.

How does asphalt paving contribute to smoother and safer roads?

Asphalt paving provides a smooth, uniform surface that enhances vehicle traction and reduces the risk of accidents. Its dark color helps melt snow and ice faster, and its flexibility can better withstand heavy traffic without cracking. Properly installed and maintained asphalt paving contributes to overall road safety and comfort.

Preventative Measures and Seasonal Care:

How do I protect my pavement from heavy vehicle traffic?

To protect your pavement from heavy traffic, ensure that it is properly designed with the right thickness and material composition for the expected load. Regular maintenance, such as crack sealing and sealcoating, can also help preserve the pavement’s integrity. Additionally, consider using high-strength asphalt binders and reinforcing fabrics to increase durability.

How do I prepare my pavement for winter weather?

To prepare your pavement for winter, ensure that all cracks and holes are sealed to prevent water from seeping in and freezing, as this can cause further damage. Regularly clean and remove debris to maintain proper drainage and reduce the risk of ice formation. Consider applying a sealcoat before the winter season to protect the asphalt from harsh conditions.

Technical and Specific Queries:

What is the best time of year to install new pavement?

The ideal time for asphalt paving is when temperatures are consistently above 50 degrees Fahrenheit. This allows the asphalt mix to remain workable during installation and ensures proper compaction and curing.

What is the difference between sealcoating and resurfacing?

Sealcoating is a preventative maintenance process that involves applying a protective layer to the asphalt to extend its life and improve appearance. Resurfacing, on the other hand, involves removing the top layer of the pavement and applying a new layer of asphalt. Or simply adding a new layer on top of the existing depending on drainage conditions, trip hazards, and prior services performed. It’s a more extensive process that’s used when the pavement has significant damage or wear.

How can I ensure the longevity of my asphalt pavement?

To extend the life of your asphalt pavement, it is essential to keep the surface clean, repair cracks and potholes promptly, apply sealcoating to protect the surface, maintain proper drainage, control traffic, avoid spills and stains, protect the pavement from the elements, and conduct preventive maintenance.

What are the signs that my pavement needs a sealcoat?

We recommend sealcoating your asphalt when it starts to appear more gray than black and leaving it alone when it is still mostly black. There’s a balance to maintain and too much of a good thing can impact your pavement negatively.

What are the signs that my pavement needs resurfacing?

Your asphalt may need resurfacing if you notice extensive visible damage like cracking and potholes, natural end of the pavement’s lifespan, drainage issues, browning color, rough texture, and visible aggregate.

Can I apply a new layer of asphalt over old pavement?

Yes, you can apply a new layer of asphalt over old pavement, known as an overlay, which can add several years to the surface. The new layer should be at least 1.5 times thicker than the old one to ensure durability. The general recommendation is adding 2” of new hot mix asphalt for increased strength and longer service life. The use of fibers in the mix may be considered to further increase the strength of the overlay.

What are the technical specifications for asphalt mix designs?

Asphalt mix designs can be registered to specific technical specifications, which may include aggregate selection, asphalt binder content, sample preparation, performance tests, density and voids calculations, optimum asphalt binder content selection, and moisture susceptibility evaluation. Multiple mix designs are generally available. We can spec out a design that will fit your needs.

What are the safety considerations during asphalt installation?

Safety during asphalt installation includes proper signage and barriers for traffic control, personal protective equipment for workers, safe handling of hot asphalt materials, proper ventilation, adherence to OSHA regulations, and ensuring public safety around the work area.

How do I measure the thickness of the asphalt pavement?

The thickness of asphalt pavement can be measured using core samples or non-destructive testing methods like ground-penetrating radar (GPR). These methods provide accurate measurements of the pavement’s structural integrity and thickness.

What are the drainage requirements for asphalt surfaces?

Proper drainage is crucial for asphalt surfaces to prevent water accumulation, which can lead to pavement deterioration. The requirements include adequate slope, drainage systems like catch basins or French drains, and permeable pavement options for better water management.

How do I choose the right contractor for asphalt paving?

Choosing the right contractor involves researching their experience, checking references, ensuring they have proper licensing and insurance, reviewing their portfolio of completed projects, and getting a detailed written estimate.

What are the ADA compliance requirements for pavement?

ADA compliance for pavement includes proper slope and cross-slope, smooth and stable surfaces, accessible parking spaces, curb ramps, detectable warnings, and maintaining clear paths of travel. If you are considering a large project, ask us to review your parking lot for proper ADA Compliance.